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We have more than 3,500 dealers, and we care about every one of them. We support our retail partners end to end, whether online or off. With us, you save valuable time for your daily business. Our IT people build the right tools to help you. Our strategic foresight ensures we can deliver. With us, you can be sure to receive your orders when you need them and expect them. Sure we can talk. But we also listen. We believe in honest brands and competent advice. Our customers agree.
We love personal contact, and we have been happily maintaining friendly ties with our dealers for over 35 years. But we also love to make it as easy and time-saving for you as possible. Using digital systems is second nature for us, and you automatically benefit from these great tools:
All items and all your orders in one place. View your repair orders and backlogs. View reliable delivery dates in real time and never miss special offers again. In your account, you can customise everything to make your life as easy as possible. Of course, we also offer you a velo.connect interface. And did we mention our group configurator?
We send our invoices by email. This saves time and paper and is easy to track. Our invoices comply with the German electronic invoice standard ZUGFeRD. This means you can print, store or process your digital invoices according to your needs and preferences.
It’s only logical that we don't use printed delivery notes, right? We use QR codes so you can easily access delivery notes in your customer account. Plus, with our shipping unit number, you’ll never have to search for the right package again: you can easily see which item is waiting for you in which box. And if you do need paper delivery notes, you can switch back with a single click.
If you still have questions, do get in touch and let us help!
You can reach our sales department by telephone on +49 4405 9280 60.
